We aim to provide clarity on cancellations and refunds during the Dev Deepawali event. By booking with us, you agree to the following terms:
1. Cancellations
Only cancellations made at least 7 days prior to the event date will be considered.
Cancellations made within 7 days of the event are non-refundable.
No-shows are treated as last-minute cancellations and are non-refundable.
2. Refunds
Boat Bookings: All boat bookings are strictly non-refundable regardless of cancellation time.
Hotel & Guest House Bookings:
- Only 40% of the booking amount will be refunded if cancellation is made at least 7 days before the event.
- Cancellations made within 7 days of the event are not eligible for any refund.
Refunds (if applicable) will be processed within 30 working days from the date of cancellation approval.
Transaction fees, taxes, and processing charges are non-refundable.
3. Amendments
Booking changes are subject to availability and cannot be guaranteed during the Dev Deepawali period.
If amendments are not possible, the cancellation rules above apply.
4. Force Majeure
In case of events beyond our control (natural disasters, strikes, restrictions, etc.), bookings may be rescheduled or cancelled. Refunds, if any, will be at our discretion and in line with the rules above.
5. Contact for Cancellations
To request a cancellation, please contact us at:
Email: Varanasidarshantour@gmail.com
Phone: 9235279147, 7905546473
(Please provide booking ID and registered contact details.)