Privacy Policy
Last Updated: January 15, 2024

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make bookings for hotels, guest houses, and boats during the Dev Deepawali event.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, ID proof, and payment details provided during booking.
  • Booking Information: Hotel/guest house/boat details, dates of stay/ride, number of guests.
  • Technical Information: IP address, browser type, device type, and website usage data (via cookies or analytics tools).

2. How We Use Your Information

We use the collected information for:

  • Processing and confirming your bookings.
  • Communicating booking details, updates, or changes.
  • Contacting you regarding offers, promotions, and event-related information (unless you opt out).
  • Improving our website, services, and customer experience.
  • Complying with legal and regulatory obligations.

3. Sharing of Information

We do not sell or rent your personal information. However, we may share it with:

  • Hotels, guest houses, and boat operators to fulfill your booking.
  • Payment gateways and financial institutions for secure transaction processing.
  • Government authorities, if required by law or regulation.

4. Data Security

  • We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse.
  • However, no online transmission or storage system can be guaranteed 100% secure.

5. Cookies & Tracking

  • Our website may use cookies to enhance user experience and analyze traffic.
  • You can choose to disable cookies in your browser, but some features may not function properly.

6. Your Rights

  • You may request access to the personal information we hold about you.
  • You may request corrections, updates, or deletion of your data (subject to legal and booking record requirements).
  • You may opt out of promotional communications by contacting us directly.

7. Right to Contact

  • By visiting our website, submitting an inquiry, or making a booking, you consent to being contacted by us via phone, email, SMS, or WhatsApp regarding your booking, event updates, or promotions.
  • You may opt out of promotional messages at any time.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

9. Contact Us

If you have questions or concerns regarding this Privacy Policy, please contact us at:

Varanasidarshantour

Email: Varanasidarshantour@gmail.com

Phone: 7905546473, 9235279147